Payment Policy

Last updated: September 13, 2026

Currency and your total

All prices and payments are in U.S. dollars (USD). Your order total, including applicable sales tax, is displayed at checkout before you confirm the purchase. Standard shipping is free with no minimum order. We do not add an undisclosed handling or standard-delivery fee after payment.

Accepted payment methods

Use the payment methods offered in the store's checkout for your order. Availability may vary by device, provider, and checkout eligibility; a method is accepted only if it is presented there. We do not require a bank transfer, cryptocurrency, gift-card purchase, or payment to an individual outside checkout to complete an ordinary order. Contact us if you receive a suspicious payment request.

Authorization, payment, and billing

By confirming your order, you authorize the displayed amount through your selected payment method. The provider may place an authorization hold before the final charge is posted. A pending hold is not necessarily an additional settled charge, and its release depends on the provider. If you see an unexpected duplicate settled charge, email us with the order reference and date; do not send full card details.

Payment security and verification

Payments are processed through the checkout and its payment service providers. We use appropriate security measures, but cannot guarantee that every electronic transaction is risk-free. We may request reasonable information to resolve a payment or fraud concern. Our support team will not ask you to email your full card number, card security code, or account password.

Failed payments and recurring charges

If a payment fails, check the details or contact your provider before retrying. An unsuccessful attempt may still temporarily appear as a pending authorization. Products in our current retail collection are sold as one-time purchases, not automatically recurring subscriptions. Any future recurring offer would require clear terms and your separate express agreement before a recurring charge.

Refunds

Refunds for accepted returns are made to the original payment method and must be credited within 10 calendar days after we receive the returned goods. This deadline includes payment processing; it is not followed by an extra bank waiting period. We refund the returned item's price and applicable sales tax, with no restocking fee or deduction for free outbound shipping. See the Refund Policy for eligibility and cancellation rules. A shorter legally required refund deadline takes priority.

Billing support

Bettyclaw
Website: bettyclaw.com
Email: support@bettyclaw.com
Phone: +1 859-488-8657
Business correspondence address: 150 W Lowry Ln, Lexington, KY 40503, United States

This is our contact address, not an instruction to send a return. Please email us before returning an item. We will provide a prepaid return label and the correct return address. Walk-in service is not offered through this contact listing.